Privacy Policy

Last Updated: 2025.11.18

1. Introduction

Welcome to OLAJOY®. Your privacy is critically important to us. This Privacy Policy document outlines the types of information that is collected and recorded by OLAJOY® and how we use it. We are committed to protecting your personal data and your right to privacy.

If you have any questions or concerns about this policy, please contact us using the details provided at the end of this document.

2. Information We Collect

If you have any questions or concerns about this policy, please contact us using the details provided at the end of this document.

We are the sole owners of the information collected on this site. We only collect information that you voluntarily give to us via email, order placements, or other direct contact. The types of personal information we may collect include:

Contact Information: Such as your name, email address, and phone number.

Shipping/Billing Information: Such as your shipping address, which is required to ensure the products can arrive successfully.

Order Information: Details including order date, products purchased, payment transaction number, shipping date, and tracking number.

Payment Information: Please note that we do not store full credit card details on our servers. Sensitive payment data is encrypted and processed securely by our third-party payment processors.

3. How We Use Your Information

We use the information we collect for various purposes, including:

To Fulfill Your Orders: To process and ship your orders, manage your account, and provide customer support. The personal information we collect for orders allows us to record them correctly and refer back to them if any issues arise.

To Communicate with You: To respond to your inquiries, and to send you important updates regarding your order.

For Marketing (with your consent): Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products, services, or changes to this privacy policy.

To Improve Our Services: To analyze website usage and improve your experience on our site.

4. Information Sharing

We value your trust. We will not sell, rent, or share your information with any third party outside our organization, except as necessary to fulfill your requests (e.g., shipping carriers) or under the following circumstances:

For OEM and Private Label Customers: We have a strict and confidential policy. We do not share or disclose any of your information, designs, or order details.

Service Providers: We partner with trusted third parties (such as payment processors and shipping companies) to perform functions on our behalf. They are granted access to only the information needed to perform their tasks and are prohibited from using it for other purposes.

Legal Obligation: We may disclose information where required by law or to protect our rights.

5. Your Access and Control Over Information

You have the right to control your personal data. You can do the following at any time by contacting us via the email address or phone number provided on our website

See/Access: See what data we have about you, if any.

Change/Correct: Change or correct any data we have about you.

Delete: Have us delete any data we have about you.

Opt-out: Express any concern you have about our use of your data or opt-out of future marketing communications.

6. Security

OLAJOY® takes precautions to protect your information. Backed by our own factory's commitment to quality and safety, we extend these high standards to our data security practices.

Online Protection: When you submit sensitive information via the website, it is protected both online and offline. Wherever we collect sensitive information (such as credit card data), it is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon in your web browser, or looking for "https" at the beginning of the address of the web page.

Offline Protection: While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing, customer service, or shipping) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

7. Updates to Our Privacy Policy

Our Privacy Policy may change from time to time to reflect our practices and legal requirements. All updates will be posted on this page, and we will update the "Last Updated" date at the top. We encourage you to review this policy periodically to stay informed.

8. Our Commitment & Contact Us

If you feel that we are not abiding by this privacy policy, or if you have any questions, you should contact us immediately:

Telephone: +8615816936813

Email: dragonz@jonda-zyd.com

Our Company Commitment to Your Privacy:

To make sure your personal information is secure, we communicate our privacy and security guidelines to all OLAJOY® employees and strictly enforce the privacy safeguards within the company.